SyberNet specialises in advanced telephony and IVR (Interactive Voice Response) solutions using DTMF (Dual Tone Multi Frequency), speech recognition and speech synthesis technologies.
Our solutions are uniquely tailored to meet the specific goals of organisations striving to provide a superior telephone service to their custo mers.
Whether it is providing better call handling, processing payments automatically over the telephone or enabling telephone-based information self-service, SyberNet can provide the expertise required to implement these systems efficiently and cost-effectively.
We have a proven track record delivering these solutions with over 30 customers in Ireland and the UK. Our Payment Capture software alone processes millions of Euro of payments annually in a wide variety of telephony environments both on-site and hosted.
